Workshop and Panel Program (Day 2) | Ozwater

Australia's International Water
Conference & Exhibition

Workshop and Panel Program (Day 2)

Wednesday, 17 May 2017

SEVEN

Panel

10.45am - 12.15pm

AUSTRALIAN WATER ASSOCIATION & WATER SERVICES ASSOCIATION OF AUSTRALIA PRESENTS: NATIONAL WATER REFORM: THE TRIENNIAL ASSESSMENT OF THE NATIONAL WATER INITIATIVE

More information to be released shortly.

EIGHT

Panel

10.45am - 12.15pm

WSAA PRESENTS:
SMART APPROVED WATERMARK – BROADENING THE REMIT

 

As a quality water efficiency mark, Smart Approved WaterMark has delivered a key part of Australia’s demand management jigsaw since 2004. By certifying innovative water efficient products and services its delivered outstanding value and recognition for the industry. At this workshop, you’ll discover how the scheme has broadened its remit to cover the UK and Europe, as well as providing an engaging water efficiency online platform – Smart Water Advice – for water utility customers. Suitable for anyone with an interest in demand management – water utilities, manufacturers, retailers and government representatives. 

NINE

Panel

10.45am - 12.15pm

MELBOURNE WATER & SYDNEY WATER PRESENTS:
TRANSITIONING FROM ASSET-CENTRIC TO CUSTOMER-FOCUSED

Melbourne Water and Sydney Water will discuss transitioning both organisations from being asset-centric to customer-focused across people, process and technology.  Both organisations are undertaking this transition, and have been collaborating for shared learnings and insights.  This is a unique opportunity that will explore the importance of customer insights to underpin organisational decisions. Panel members will uncover how they speak to the business about ‘customer’, and the necessity of prioritising the customer experience for improved outcomes.  This panel session is for management, strategic and customer-focused personnel. 

Panellists

  • Fran Duiker, Manager Customer Focus, Melbourne Water, Melbourne, VIC, Australia
  • Olivia Vincent, Customer Segment Manager, Melbourne Water, Melbourne, VIC, Australia
  • Sally Armstrong, Head of Customer Direction and Experience, Sydney Water, Sydney, NSW, Australia
  • Josh Isben, Manager, Customer Experience Improvement, Sydney Water, Sydney, NSW, Australia

TEN

Panel

1.15pm - 3.15pm

AUSTRALIAN WATER ASSOCIATION & WATER SERVICES ASSOCIATION OF AUSTRALIA PRESENTS:
WATER SECURITY SNAPSHOT AND WHERE TO NOW

More information will be released shortly.

ELEVEN

Workshop

1.15pm - 3.15pm

SYDNEY WATER PRESENTS:
COLLABORATE WITH AUSTRALIAN WATER UTILITIES ON A NATIONAL RISK BASED FRAMEWORK FOR WASTEWATER OVERFLOWS 

The management of overflows from wastewater systems to protect customers’ properties whilst achieving environmental and public health outcomes at lowest community cost, is a current issue for many Australian water utilities. To better understand this, WSAA undertook a review project with water utilities in 15/16. This led to the current project to revise and update the national guideline to better reflect leading effects/risk based practices in overflow management whilst providing flexibility for local approached.  This workshop aims to bring together the wider water industry participants and partners to build awareness, share knowledge and foster collaboration. Participant’s contribution will inform the guideline review. 

Presenters

  • Stuart Wilson, Deputy Executive Director, WSAA
  • Jocelyn Dela-Cruz, Principal Scientist, Water Wetlands and Coasts Science Branch, NSW Office of Environment and Heritage
  • Freya Hartley, Principal Advisor Environmental Policy, Sydney Water
  • David Derkenne, Manager Wastewater Planning, Hunter Water Corporation
  • Catherine Port, Acting Head of Service Planning and Asset Strategy, Sydney Water
  • Glen Carter, Acting Divisional Manager, Asset Optimisation, Yarra Valley Water
  • Lynne Powell, Environmental Coordinator, Cairns Regional Council

Click here for more information

TWELVE

Panel

4.00pm - 5.30pm

AUSTRALIAN WATER ASSOCIATION & WATER SERVICES ASSOCIATION OF AUSTRALIA PRESENTS: SUSTAINABLE DEVELOPMENT GOALS (SDGS) – FUTURE INVESTMENT OF THE WATER INDUSTRY

More information will be released soon.


THIRTEEN

Panel

4.00pm - 5.30pm

IPART PRESENTS:
OUTCOMES BASED REGULATION AND THE ROLE OF AUDITING IN THE IMPLEMENTATION OF THE RISK-BASED FRAMEWORKS IN THE AUSTRALIAN DRINKING WATER GUIDELINES AND AUSTRALIAN GUIDELINES FOR WATER RECYCLING

The panel session is designed to present how Australian regulators have progressively moved towards the implementation of outcomes based regulation rather than prescriptive regulation in the urban water industry. In doing this we are specifically targeting the regulation of drinking water and recycled water and the implementation of the risk-based ADWG and AGWR frameworks. Outcomes based regulatory requirements are usually in the form of the development and implementation of quality management plans, risk management plans or water quality management systems. The panel session is designed to promote discussion on the challenges and benefits to the regulator, regulated entity and customer of providing plans/systems and how compliance with the requirement is determined primarily through auditing. How do we audit and how effective is it?

The target audience includes water utilities, regulators and auditors, and will enhance the understanding of regulation, how compliance can be determined and the challenges and benefits of implementing the compliance measures.

Panellists:

  • Kaye Power, Principal Analyst, IPART, Sydney, NSW, Australia
  • Gudny Palsdottir, Analyst, IPART, Sydney NSW, Australia
  • David Sheehan, General Manager, Water Quality Performance and Regulation, Coliban Water, Bendigo, VIC, Australia
  • James Howey, Director, Viridis Pty Ltd Consultants, Brisbane, QLD, Australia
  • Annette Davison, Director and Principal, Risk Edge Pty Ltd, Sydney, NSW, Australia

Click here for more information

FOURTEEN

Panel

4.00pm - 5.30pm

AURECON PRESENTS:
THE POTENTIAL OF ‘BIM’ – APPLYING A DIGITAL APPROACH TO THE LIFECYCLE OF AN ASSET, AND UNDERSTANDING ITS IMPACT, VALUE AND CHALLENGES.

Understanding how to derive value from a digital approach across the asset lifecycle is revealed in this future focussed discussion. A key topic of interest for global governments, agencies and suppliers alike, this session will appeal to those involved in the design, construction and maintenance of assets and with an interest in how a digital approach could enhance their current asset-focussed activities. Attendees will gain expert insights into BIM and its key focus areas supported by perspectives from an industry expert, an engineering consultancy, main contractor, maintainer and an owner/operator.

Panellists:

Facilitated by Will Hackney – Global Digital Built Leader, Infrastructure, Aurecon, Melbourne, VIC, Australia

  • Julian Briggs – Global Expertise Leader, Water and Wastewater Treatment, Aurecon, Sydney, NSW, Australia
  • Ian McGregor – Senior Project Manager, Lend Lease Construction, Sydney, NSW, Australia
  • Mark Simister – Delivery Manager, Sydney Water, Sydney, NSW, Australia
  • Francois Gouws – Managing Director, Trility, Adelaide, SA, Australia

Click here for more information

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